Shipping with us is 100% Discreet.

Customer’s safety and security is our main objective at Ketamine Medicine shop. So we are always at our best to limit all our customers from  any form of problems after  processing your order with us. We carefully understand that these painkillers are prescription pills hence controlled substances, we always do 100% discreet packaging, to ensure that your packages always arrive your destination within the lead time. We offer 24 hour delivery to the US and Canada and a four-working-day delivery anywhere in the Globe. Shipping is done immediately as payment is confirmed. Delivery is also done round the Globe.Once your order is placed and confirmed, we will ship the package within a few hours and issue tracking at our convenience.

NO SIGNATURES are required for any delivery from Ketamine Medicine shop.

Ketamine Medshop (“we” and “us”) is the operator of (https://ketamedsonline.com) (“Website”). By placing an order through this Website, you will agree to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Subject to stock availability. We try to maintain accurate stock counts on our Website, but from time-to-time, there may be a stock discrepancy, and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back ordered item.

2. Shipping Costs

We do not charge shipping costs. 🙂

3. Returns

3.1 Return Due To Change Of Mind

Returns would be only accepted if the wrong products are delivered to you.  The returns would be accepted within three days of the shipment. Any charge, such as shipping or transit, would be bearable by the customer.

4. Delivery Terms

4.1 Transit Time

In general, we only ship to the United States, and shipments are in transit for 2 – 7 days.

4.2 Change Of Delivery Address

Orders placed before closing hours will be dispatched the same day, otherwise, within the next business day.

Our warehouse operates on Monday – Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.3 Change Of Delivery Address

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.5 Military Address Shipping

We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.

4.6 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

5. Duties & Taxes

5.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the Website.

5.2 Import Duties & Taxes

Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in the destination country.

6. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time when the order has been dispatched.

7. Customer service

For all customer service inquiries, please phone us at +1 3096030355,  or mail us at infos@ketamedsonline.com